Additional benefits and programs

To start using your hearing aid benefit, visit UHCHearing.com/ERS-MA. You can even take an online hearing test to determine if you have hearing loss. Or, call 1-877-482-4669, TTY 711, 8 a.m. to 8 p.m. CT

Learn more about UnitedHealthcare Hearing

With this benefit, you'll get a credit each quarter added to your Ucard to buy covered OTC products. The credit is automatically loaded to every quarter. All credits will expire annually

Caring for your mental wellness may be as easy as picking up your phone. HealthSelect Medicare Advantage plan members, can use the Calm Health app, at no cost.

Use the Calm Health app to:

• Learn techniques to help you feel better and manage stress
• Try Sleep Stories, meditation, music and other sounds
• Build healthy habits by tracking your progress
• Access digital mental health programs
• Find mental health care providers and benefits
• Support designed to fit you

Getting started with the app is as easy as answering a few questions:

1. Take a quick mental health screening based on how you are feeling. The questions are based on the Patient Health Questionnaire (PHQ-9) and General Anxiety Disorder screening (GAD-7), which are effective, clinically valid, industry-standard screenings for mental health.
2. Based on the screening and the input you provide about how you’re feeling, you’ll be given a personalized plan to support your condition and mental health needs.
3. Follow your personal program and see how your mental health changes over time.

Register/log into your member portal for registration instructions or call the Customer Care phone number located on the back of your member ID card.

Gym and fitness membership

SilverSneakers® is a fitness benefit that includes:

• A basic monthly membership and access to group exercise classes at SilverSneakers participating fitness locations. ¹Participating locations bill UHC directly and participants have a $0 copay.
• A base level day pass at an out-of-network gym. Participant must pay for membership and submit request for reimbursement. Out-of-network locations have a 90% cost share.

Always talk with your doctor before starting an exercise program.

¹ Participating locations (“PL”) are not owned or operated by Tivity Health, Inc. or its affiliates. Use of PL facilities and amenities are limited to terms and conditions of PL basic membership. Facilities and amenities vary by PL.

² Membership includes SilverSneakers instructor-led group fitness classes. Some locations offer members additional classes. Classes vary by location.

SilverSneakers is a registered trademark of Tivity Health, Inc. © 2025 Tivity Health, Inc. All rights reserved.

Get to health-related appointments easier at no additional cost when using our in-network vendor. This transportation program can help you get to your health care appointments.

You are eligible for in-home non-medical personal care at no additional cost when using our in-network vendor. This may include grocery shopping, meal preparation, transportation, personal care, medication reminders and more

You can access your benefit by calling Carelinx toll-free at (800) 337-3996, 8 a.m. – 7 p.m. CT , 10 a.m. – 6 p.m. CT or by visiting www.carelinx.com/ers-ma.

The Weight Management Program is designed to help you feel your best, reduce risk of developing serious health conditions and achieve your long-term health goals through behavior change strategies and support.

Weight Management is available to you if you have a BMI of 19 or higher. If you are pregnant, please speak with your primary care provider (PCP) before joining the program. Limitations and restrictions apply.

Diabetes Prevention is available to you if you have a BMI of 25, not previously diagnosed with type 1 or type 2 diabetes, not pregnant and have a pre-diabetes, gestational diabetes history, or high-risk pre-diabetes test result.

Refer to your Evidence of Coverage for eligibility requirements

UnitedHealthcare gives you many ways to earn rewards and lots of ways to spend them too. 

• Earn rewards by completing available activities
• Spend your rewards on eligible items like gifts, clothing or groceries
• Keep checking for more activities throughout the year
• Once you’re a member, sign in to your plan website, look for Health & Wellness and select Rewards.

Rewards can only be used by members of UnitedHealthcare Medicare Advantage plans for eligible items at participating merchants and in accordance with applicable Medicare laws. Rewards funds are not redeemable for cash except as required by law. No ATM access. Rewards cannot be used to purchase Medicare-covered items or services, including medical or prescription drug out-of-pocket costs, or alcohol, tobacco or firearms. Rewards must be earned and reported within time frames specified by the plan. To request a hard copy of the Rewards Program Terms of Service, please contact Customer Service.