Learn more about Medicare and find additional resources here.

How does Medicare work?

View information about the Medicare program, including coverage options, eligibility, enrollment, costs and benefits.

Medicare Made Clear  

How do I file an appeal or grievance?

Get a detailed overview of the Appeals and Grievance process.

Medical appeals and grievances 

Drug coverage appeals and grievances

As a member of an FEHB (Federal Employee Health Benefit) plan, there are additional avenues available to you once you’ve exhausted the UnitedHealthcare appeals and grievance process. For more information about the additional options, please reference section 8 of your APWU HP Plan Brochure or OPM’s website.

How do I report fraud or abuse?

Find out how to identify fraud and abuse and learn steps you can take to prevent and report it.

Report fraud and abuse