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Resources
Learn more about Medicare and find additional resources here.
How does Medicare work?
View information about the Medicare program, including coverage options, eligibility, enrollment, costs and benefits.
How do I file an appeal or grievance?
Get a detailed overview of the Appeals and Grievance process.
Medical appeals and grievances
Drug coverage appeals and grievances
As a member of an FEHB (Federal Employee Health Benefit) or PSHB (Postal Service Health Benefit) plan, there are additional avenues available to you once you’ve exhausted the UnitedHealthcare appeals and grievance process. For more information about the additional options, please reference section 8 of your APWU HP Plan Brochure or OPM’s website.
How do I report fraud or abuse?
Find out how to identify fraud and abuse and learn steps you can take to prevent and report it.
What is the Medicare Prescription Payment Plan? (Effective 1/1/25)
The Medicare Prescription Payment Plan: If you spend more than $2,000 for prescription drugs each year, you may want to participate in the Medicare Prescription Payment Plan. This payment plan spreads your out-of-pocket prescription drug costs over the remainder of the calendar year.