Enrollment Information

Meeting schedules & registration information

View the Informational Meeting presentation

If the member would like to change plans for 2024, they will need to contact Retiree Health Care Connect (RHCC) at 1-866-637-7555, 8:30 a.m. to 4:30 p.m. Monday through Friday. TTY users call 711. Or go online at http://digital.alight.com/rhcc.

Trust members enrolled in another Trust Medicare plan and reside outside of Michigan can elect to enroll in the UnitedHealthcare Medicare Advantage plan during annual enrollment. If they enroll outside of the annual enrollment period, they are subject to the rolling enrollment rules. Rolling enrollment means you will be able to change your benefit elections once every 12 months. The 12 month period begins when the new elections have been made. The new plan will be effective the 1st day of the 2nd month following your request.

It's important to for members to enroll in Medicare Part A and Part B when they first become eligible, during the Initial Enrollment Period. Medicare Part B requires a monthly premium payment for coverage, which is determined by when the member’s enroll. In most cases, premium rates increase by 10 percent for each full 12-month period that the member could have had Part B, but were not enrolled.

Enrollment outside of Annual Enrollment:

As long as the member is eligible for coverage, they may change their health plan election at any time after they’ve have been in their current plan for at least 12 months. The change will generally take effect on the first day of the second month following the month RHCC receives the election (for example, June 1 if the election is made in April).

What happens after enrollment?

After the member submits their enrollment request form, here's what they can expect:

1. UnitedHealthcare will review the enrollment and verify the Member’s Medicare eligibility.
2. After verified, the application will be sent to the Centers for Medicare & Medicaid Services (CMS) for approval. Approval may take up to one week.
3. Once CMS approves the enrollment, the member will be be sent a Quick Start Guide with plan member ID card affixed to the cover in the mail. It will include details about the health and pharmacy plan benefits.
4. Watch for your Annual Notice of Changes (ANOC), which is mailed to you every year you're a plan member. It describes your benefits, and any changes to them, for the next calendar year.

Need help or have questions?

For additional enrollment questions, call RHCC at 1-866-637-7555, 8:30 a.m. - 4:30 p.m. ET, Monday through Friday. TTY users, call 711. Or, contact us.