Enrollment Information

Open Enrollment

Open Enrollment for the UnitedHealthcare® Group Medicare Advantage (HMO) or UnitedHealthcare® Group Medicare Advantage (PPO) plans, sponsored by the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS), took place between November 1st and November 30, 2023 for a plan effective date of January 1, 2024.

Enrolling outside of Open Enrollment

A qualifying life event allows you the opportunity to enroll and/or make changes to existing coverage for yourself or your dependents outside of the annual open enrollment period. Please refer to the ASRS Health Insurance Enrollment Guide for more details.

ASRS: 1-602-240-2000, 8 a.m. - 5 p.m. Arizona time, Monday through Wednesday, 8 a.m. - 4 p.m. Arizona time, Thursday and Friday. TTY users, call 711.
PSPRS: 1-602-255-5575, 8 a.m. - 5 p.m. Arizona, Monday through Friday. TTY users, call 711.
ASRS members may enroll online.

What are the differences between the plans?

Your group offers more than one plan option to choose from. See the Coverage and Benefits page for an overview of each plan

Enrollment deadlines

You must enroll in the UnitedHealthcare Group Medicare Advantage (HMO) or UnitedHealthcare Group Medicare Advantage (PPO) plans between November 1st and November 30, 2023. If you are eligible due to a Qualifying Life Event as defined in the ASRS Health Insurance Enrollment Guide, you must enroll or make changes no later than 31 calendar days from the date the qualifying life event took place. Please see the ASRS Health Insurance Enrollment Guide for details. Not enrolling during these times could result in you not receiving coverage for the plan year.

Who can enroll?

You can enroll in a plan if:

  • You meet the eligibility requirements of the Arizona State Retirement System.
  • You're currently enrolled in Medicare Part A and Part B or are newly eligible for Medicare
  • You live in the service area of the plan

What if the enrollment deadline has passed?

If the enrollment deadline has passed, you won't be able to enroll in a plan until the next enrollment period, unless you are eligible due to a Qualifying Life Event as defined in the ASRS Enrollment Guide.

Need help or have questions?


For Enrollment related questions should be directed to the Arizona State Retirement System, call 1-844-876-6161, 8 a.m. - 8 p.m. local time., Monday through Friday. TTY users, call 711. Or, contact us.

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