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Additional benefits and programs
As an Arizona State Retirement System (ASRS) and Public Safety Personnel Retirement System (PSPRS) retiree, you get some great extras at no additional cost when your coverage begins.
Receive 24 one-way trips or 12 round trips per plan year to and from medically related appointments and the pharmacy, up to 50 miles per trip, all at no additional cost to you. Simply call the Customer Service number on the back of your UnitedHealthcare member ID card and one of our Advocates can schedule your trip for you
With Virtual Doctor Visits, you’re able to live video chat with a provider from your computer, tablet or smartphone — any time, day or night. Log in to Learn more about Virtual Visits.
Virtual visits may require video-enabled smartphone or other device. Not for use in emergencies.
Optum® HouseCalls – A health and wellness program that comes to you. Learn more about HouseCalls
HouseCalls may not be available in all areas.
It may be time to schedule your annual wellness visit. An Annual Wellness Visit with your doctor is one of the best ways to stay on top of your health. Learn more about the Annual Wellness Visit
Renew Active® is a Medicare fitness program, offered at no additional cost to you.
Renew Active includes:
- A gym membership at a fitness center you select from our large national network. Visit UHCRenewActive.com to find a fitness location near you.
- Thousands of on-demand workout videos and live streaming fitness classes.
- Activities at local health and wellness classes and events.
Call or go online to learn more and to get your confirmation code. Sign in to your member site, look for My Coverage and select Access gym code or call the number on your UnitedHealthcare member ID card to obtain your code.
The Renew Active® Program and its gym network varies by plan/area and may not be available on all plans. Participation in the Renew Active program is voluntary. Consult your doctor prior to beginning an exercise program or making changes to your lifestyle or health care routine. Renew Active includes standard fitness membership at participating locations and other offerings. The participating locations and offerings may change at any time. Fitness membership equipment, classes, and activities may vary by location. Certain services, classes, activities and online fitness offerings are provided by affiliates of UnitedHealthcare Insurance Company or other third parties not affiliated with UnitedHealthcare. Participation in these third-party services is subject to your acceptance of their respective terms and policies. UnitedHealthcare is not responsible for the services or information provided by third parties. The information provided through these services is for informational purposes only and is not a substitute for the advice of a doctor. Information about classes and activities in your area is being made available so you will have an opportunity to learn about some community resources that may help your overall health and well-being. This information is provided solely as a convenience, and participation is voluntary. While the resources mentioned herein are at no additional cost, please note that charges may apply for other programs, classes, activities or services listed on a third-party website or otherwise offered by such third party. UnitedHealthcare does not endorse third-party organizations providing classes and activities and is not responsible for the information, products or services these organizations provide or the content on any linked site or any link contained in a linked site. These resources are not meant to replace professional health care and should not be used for emergency or urgent care needs. If you have health concerns, or before starting a new workout or diet program, please talk with your doctor. You and your health care provider must ultimately determine if you want to participate in these classes and activities. Be mindful that, if a resource is being offered on the internet, internet forums may contain misinformation.
With UnitedHealthcare Healthy at Home you are eligible for the following benefits up to 30 days following all inpatient and skilled nursing facility discharges*:
- 28 home-delivered meals when referred by a UnitedHealthcare Engagement Specialist
- 12 one-way rides to medically related appointments and to the pharmacy when referred by a UnitedHealthcare Engagement Specialist
- 6 hours of non-medical personal care provided through a professional caregiver to perform tasks such as preparing meals, bathing, medication reminders, and more. A referral is not required.
*A new referral is required after every discharge to access your meal and transportation benefit
Real Appeal® is an online weight management and healthy lifestyle program proven to help you achieve lifelong results and Real Appeal Diabetes Prevention is a CDC-recognized lifestyle program for pre-diabetes and high-risk individuals. The programs are designed to help you feel your best, reduce risk of developing serious health conditions and achieve your long-term health goals through behavior change strategies and support.
Real Appeal® Weight Management is available to you if you have a BMI of 19 or higher. If you are pregnant, please speak with your primary care provider (PCP) before joining the program. Limitations and restrictions apply.
Real Appeal Diabetes Prevention is available to you if you have a BMI of 25, not previously diagnosed with type 1 or type 2 diabetes, not pregnant and have a pre-diabetes, gestational diabetes history, or high-risk pre-diabetes test result
Refer to your Evidence of Coverage for eligibility requirements
Hear the moments that matter most
With UnitedHealthcare Hearing, you can receive a hearing exam and access to one of the widest selections of prescription and non-prescription hearing aids at significant savings. Plus, you’ll receive personalized care and follow-up support from experienced hearing providers, helping you to hear better and live life to the fullest.
- Receive friendly, expert advice through our national network of 6,500+ hearing providers*
- Get personalized support to help you adjust to your new hearing aids.
- Choose from the latest technology from popular brands, including Phonak, Starkey®, Oticon, Signia, ReSound, Widex® and Unitron™**
- Save thousands of dollars, up to 50% off standard industry prices, with exclusive pricing ***
* Please refer to your Summary of Benefits for details on your benefit coverage.
** Select products and providers.
*** Based on suggested manufacturer pricing.
Network size varies by market. Other hearing exam providers are available in the UnitedHealthcare network. The plan only covers hearing aids from a UnitedHealthcare Hearing network provider.
Vision Eye Exam and Eyewear
With the vision benefit, you'll have access to a nationwide network of providers. You will have access to a routine eye exam through a vision provider and an allowance toward eyeglasses (frame and lenses) or contacts for vision correction, not related to cataract surgery.
HMO and PPO in-network
- A routine eye exam once every 12 months with a $20 copay
- Standard lenses covered at 100% every 12 months
- $130 allowance toward frames every 12 months
- $105 allowance for contact lenses instead of eyeglasses, every 12 months.
PPO out-of-network
- $80 allowance for eye exam every 12 months
- $100 allowance for lenses every 12 months
- $100 allowance for frames every 12 months
- or $100 allowance for contact lenses insteadof glasses every 12 months
- Out-of-network providers may require you to pay upfront and submit a reimbursement claim to UHC.
The network is UnitedHealthcare Vision Network.
UHC Vision out of network reimbursement form
* Please refer to your Summary of Benefits for details on your benefit coverage.
Benefits, features and/or devices may vary by plan/area. Limitations and exclusions apply.
Coverage for these services are in addition to your Medicare Advantage plan benefits. Unlike your Medicare Advantage plan medical coverage, you cannot file a Medicare appeal or grievance for non-Medicare benefits. If you have questions, please call Customer Service.