Welcome, Arkansas State and Public School retirees

[INTRO MUSIC]

[ANIMATION OF UNITED HEALTHCARE LOGO]

[VIDEO OF A DOG PANTING AND DOGS IN A YARD]

CAROL HAVEN VOICEOVER:  We've had 24 dogs and one cat since we've been out here, and we've been out here 28 years.

JIM HAVEN VOICEOVER: But we rescue them because they need good homes.

[VIDEO OF CAROL HAVEN PLAYING WITH HER DOGS]

[CAROL HAVEN AND JIM HAVEN SPEAKING ON SCREEN]

CAROL HAVEN: I'm Carol Haven. I'm a retired choir teacher and counselor for the Little Rock School District, and this is my husband Jim.

[VIDEO OF CAROL HAVEN AND JIM HAVEN SINGING TOGETHER]

CAROL HAVEN VOICEOVER: Music was always a big thing for me. I was 17 years as a choir director.

[VIDEO OF CAROL HAVEN PLAYING THE PIANO AND SINGING]

[Text On Screen – Carol is a retired Arkansas State Public School Employee (PSE).]

[Text On Screen – She recently changed her health and prescription drug plans to the UnitedHealthcare Group Medicare Advantage (PPO) plan offered through ARBenefits.]

[VIDEO OF CAROL HAVEN LAUGHING AND PLAYING WITH HER DOGS]

CAROL HAVEN VOICEOVER: UnitedHealthcare Insurance has been a godsend.

[CAROL HAVEN SPEAKING ON SCREEN]

I've had a bad hip for a number of years, and I just went in and had surgery and left, and it was just, I didn't have to worry about anything. UnitedHealthcare took care of everything.

[VIDEO OF CAROL HAVEN PLAYING THE PIANO]

My back would be bothering me so much, and there’s just not that now. One thing that I have really used is the Optum delivery.

[VIDEO OF CAROL HAVEN ADMINISTERING HER DIABETES MEDICATION]

I'm diabetic, and so to have the medication sent every 90 days and I'm not having to go to the pharmacy and whatever. I mean, that's great.

[VIDEO OF CAROL HAVEN IN HER KITCHEN, PREPARING A HEALTHY MEAL]

My doctor wanted me to try a new diabetes medication. It's causing me to be more thoughtful about my eating and so that I'm eating more healthy and not eating just to eat. And I think that's what's helped with the weight loss, more than anything else, is I quit overeating. The changes in my medications have not, there hasn't been a hiccup with any of that. I’m sold.

[CAROL HAVEN LAUGHING]

[VIDEO OF CAROL HAVEN AND JIM HAVEN SINGING TOGETHER]

CAROL HAVEN VOICEOVER: UnitedHealthcare, if I've had questions or if there's been anything, it's just been taken care of.

[VIDEO OF CAROL HAVEN AND JIM HAVEN IN THEIR YARD WITH THEIR DOGS]

[CAROL HAVEN SPEAKING ON SCREEN]

They've thought of everything and I really do feel like that they would have my back for whatever I might encounter, health wise.

[VIDEO OF CAROL HAVEN AND JIM HAVEN SINGING TOGETHER]

[ANIMATION OF UNITED HEALTHCARE LOGO]

[Text On Screen – UnitedHealthcare, Benefits, features and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Optum Home Delivery® is a service available through OptumRx®, a home delivery pharmacy, pharmacy benefit manager and affiliate of UnitedHealthcare Insurance Company. You are not required to use Optum Rx for your maintenance medications. Other pharmacies are available in your network. Consult your provider prior to making changes to your lifestyle or health care routine.]

[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO]

[ANIMATION OF UNITED HEALTHCARE LOGO]

[VIDEO OF TREES IN BLOOM AND JERRY AND CAROL TAKING A WALK]

JERRY JONES VOICEOVER:  We've been married 58 years, October the 7th.

[VIDEO OF JERRY AND CAROL GOING THROUGH PHOTO ALBUMS]

CAROL JONES VOICEOVER: So, I taught 24 years and then I retired and found a lot of things to do, didn't I? My dining room's covered with old photos and books.

[CAROL SPEAKING ON SCREEN]

And when he misses me, he knows where to look. I'm at the table, in the dining room, sorting through junior high and senior high pictures.

[VIDEO OF JERRY AND CAROL GOING THROUGH PHOTO ALBUMS]

As you get older, you really begin to appreciate the ties that you have with family.

[VIDEO OF JERRY AND CAROL SMILING AND POSING FOR THE CAMERA]

JERRY JONES VOICEOVER: I'm Jerry Jones, and this is my wife Carol. I worked for the health department for the state of Arkansas for 14 years.

[Text On Screen – Jerry and Carol are state of Arkansas retirees.]

[Text On Screen – They recently changed their health and prescription drug plans to the UnitedHealthcare Group Medicare Advantage (PPO) plan offered through ARBenefits.]

[JERRY JONES SPEAKING ON SCREEN]

When the transition on the insurance program for the state of Arkansas happened, I served on the Arkansas State Retiree Board as a board member.

[VIDEO OF JERRY JONES AT HIS LAPTOP]

Anyone that I've helped change over, I feel good about that, because I think I helped them save money and hopefully, they appreciate that. My premium insurance was 500 plus dollars. Under United Health it’s $33 per month. Basically, you get a $500 a month raise.

[VIDEO OF JERRY AND CAROL IN THE KITCHEN]

I feel like we save money, we’re getting great care, go to any hospital that I want to go to, go to any clinic I want to. So since I've changed over, I've gotten several benefits that I would not have gotten if I stayed in the other health plan. I've had some back surgeries. I haven't spent a dime.

[VIDEO OF JERRY JONES IN THE GYM]

I had back surgery in February, and as I've got through that and I did the rehab, it was suggested to me that I probably needed to do some exercise. And because of my United Health benefits, among other things, I get a free gym membership, which encourages me to go to work out.

[VIDEO OF JERRY JONES IN THE GYM AT AN EXERCISE MACHINE]

This is just another benefit that I get to help keep me healthy. I think if you will look at it objectively, though, from my viewpoint, you’d choose United Health. I can't believe they’re giving all this, and I'm saving money in the long run. It's just a no brainer, to me.

[VIDEO OF JERRY AND CAROL GOING THROUGH PHOTO ALBUMS]

So I feel very blessed to be the age I am, to be able to do the things I do.

[ANIMATION OF UNITED HEALTHCARE LOGO]

[Text On Screen – UnitedHealthcare, You can see any doctor who accepts Medicare and your plan. Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information. Benefits, features, and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Consult your provider prior to beginning an exercise program or making changes to your lifestyle or health care routine.]

[END MUSIC]

[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO]

[ANIMATION OF UNITED HEALTHCARE LOGO]

[VIDEO OF A DOG]

[VIDEO OF CAROL PLAYING WITH HER DOGS IN THE YARD]

CAROL VOICEOVER:  United Healthcare Insurance has been a godsend.

[Text On Screen – Carol is a retired Arkansas State Public School Employee (PSE) and a member of the UnitedHealthcare Group Medicare Advantage (PPO) plan offered through ARBenefits”..]

[Text On Screen – One of the benefits she’s used is HouseCalls.]

[Text On Screen – It’s a yearly in-home check-in with a licensed health care practitioner who will perform a head-to-toe exam, health screenings and answer your health questions.]

[CAROL SPEAKING ON SCREEN]

[Text On Screen – Primary Care Physician (PCP)]

CAROL: And I mean, it was like being with my PCP. It was a general checkup thing, but it was just, it was really easy.

[VIDEO OF CAROL SORTING AND TAKING HER MEDICATION]

She made some suggestions about some things that I could change, if I wanted to, or whatever, or things maybe to talk to my PCP about.

[VIDEO OF CAROL AND HER HUSBAND IN THE YARD WITH THEIR DOGS]

And it was a wonderful experience. It really was great. And I will continue to do it, I'll do it next year. I think it's worthwhile.

[ANIMATION OF UNITED HEALTHCARE LOGO]

[Text On Screen – “HouseCalls may not be available in all areas”.]

[END MUSIC]