Contact Us

Find the right resource to contact with your questions.

Call TRS Health for questions regarding eligibility and enrollment at 1-888-237-6762 (TTY: 711), Monday through Friday, 7 a.m. – 6 p.m. CT.

Call TRS-Care Medicare Advantage Customer Services at 1-866-347-9507, 7 a.m. – 6 p.m. CT, Monday through Friday. TTY users, call 711. Contact the number on your member ID Card or on the Plan Guide.

Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

• Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
• The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
• The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse

File appeals and grievances

See what steps you need to take and download the process form for your plan.

Learn more about filing appeals and grieveances

 

You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.