Enrollment Information
Your open enrollment period is from October 21 – November 4, 2025.
Online meetings
Date and time |
Attendee WebEx Link |
Event ID and Password |
Join by phone |
10/28/2025 2pm - 4pm CT |
Click to join meeting | 2662 886 3199 Welcome2026! |
Join by phone 1-763-957-6400 US/Canada (Preferred) Access code: 2662 886 3199 |
10/30/2025 11am - 1pm CT |
Click to join meeting | 2663 491 1545 Welcome2026! |
Join by phone 1-763-957-6400 US/Canada (Preferred) Access code: 2663 491 1545 |
10/29/2025 11am - 1pm CT |
Click to join meeting | 2663 720 5919 Welcome2026! |
Join by phone 1-763-957-6400 US/Canada (Preferred) Access code: 2663 720 5919 |
If you would like to enroll in the UnitedHealthcare Group Medicare Advantage (PPO) plan, contact the Shell Benefits Service Center. Customer Service Representatives are available at 1-800-30-SHELL (1-800-307-4355) during business days (excluding most New York Stock Exchange holidays), 7:30 a.m. – 7 p.m. Central Time.
Those who were enrolled in the 2025 plan or who are aging into Medicare will be automatically enrolled in the UnitedHealthcare® Group Medicare Advantage (PPO) plan, sponsored by Shell, for 2026. You don't need to fill out an enrollment form or take any further action.
Enrollment options
You can enroll in the UnitedHealthcare Group Medicare Advantage (PPO) plan. To learn more about your plan details review plan benefits and costs.
What happens after enrollment?
If you have chosen to enroll in the UnitedHealthcare Group Medicare Advantage (PPO) plan, your employer will send your enrollment information to us. After we receive it, here's what you can expect:
- We'll review your information and eligibility
- After you're verified, your application will be sent to the Centers for medicare & medicaid services (CMS) for approval. Approval may take up to one week.
- Once CMS approves your enrollment, you'll be sent a confirmation letter and your plan member ID card.
- Soon after, you'll receive your Member Kit in the mail. It includes details about your specific health plan benefits.
- Watch for your Annual Notice of Changes, which is mailed to you every year you're a plan member. It describes your benefits, and any changes to them, for the next calendar year.
Need help or have questions?
For additional enrollment questions about your enrollment or the opt-out process, call 1-800-30-SHELL, (1-800-307-4355), 7:30 a.m. - 7 p.m., . during business days (excluding most New York Stock Exchange holidays Or, contact us.