Contact Us

Find the right resource to contact with your questions.

If you are not currently enrolled in a plan

For general questions prior to enrollment, contact your plan sponsor by phone at 1-800-541-2266, 8 a.m.-5 p.m. PST, Monday through Friday, or online at www.myhss.org. TTY users, call 711.

Once enrolled in a UnitedHealthcare plan

Call 1-877-259-0493, 8 a.m.-8 p.m. local time, Monday through Friday. Contact information can also be found your ID card.

Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

• Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
• The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
• The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse

File appeals and grievances

See what steps you need to take and download the process form for your plan.

Medical appeals and grievances

Prescription drug appeals and grievances