Enrollment Information

Please change the enrollment contact information to reflect: you may call Businessolver at 1-833-Sandia1 (1-833-972-6341) to enroll in the UnitedHealthcare Group Medicare Advantage (PPO) Plan effective January 1, 2025. Hours of operation are 6a.m. – 6 p.m. MT, Monday through Friday. TTY users, call 711.

If you would like to move from your current UnitedHealthcare Group Medicare Advantage (PPO) Basic Plan to the new UnitedHealthcare Group Medicare Advantage (PPO) Premium plan, you may call Businessolver 1-833-Sandia1 (1-833-972-6341).

 

Enrollment deadlines

If you are not being automatically enrolled as described above, enrollment in the UnitedHealthcare Group Medicare Advantage (PPO) Basic or Premium Plan during the open enrollment period was from October 15 – December 7, 2024 or during your Initial Enrollment Period. Not enrolling during these times could result in you not receiving coverage for the plan year or having to a pay a higher monthly premium for your plan.

Who can enroll?

You can enroll in a plan if:

• You're currently enrolled in Medicare Part A and Part B or are newly eligible for Medicare
• You live in the service area of the plan

What if the enrollment deadline has passed?

If the enrollment deadline has passed, you won't be able to enroll in a plan until the next enrollment period, unless you qualify for a Special Election Period.

It's important to enroll in Medicare Part A and Part B when you first become eligible, during the Initial Enrollment Period. Medicare Part B requires a monthly premium payment for coverage, which is determined by when you enroll. In most cases, premium rates increase by 10 percent for each full 12-month period that you could have had Part B, but were not enrolled.

What happens after I enroll?

After you submit your enrollment request form, here's what you can expect:

1. We'll review your form and verify your eligibility
2. After you're verified, your application will be sent to the Centers for Medicare & Medicaid Services (CMS) for approval. Approval may take up to one week
3. Once CMS approves your enrollment, you'll be sent a confirmation letter and your plan member ID card
4. Soon after, you'll receive your Member Kit in the mail. It includes details about your specific health plan benefits
5. Watch for your Annual Notice of Changes, which is mailed to you every year you're a plan member. It describes your benefits, and any changes to them, for the next calendar year

Need help or have questions?

For additional enrollment questions, call 1-844-496-0314, 8 a.m. - 8 p.m. local time., Monday - Friday . TTY users, call 711. Or, contact us.