Enrollment Information

Legacy American Airlines pre-11/1/2012 retirees 

American Airlines will continue to offer  the Standard Option and Plus Option. There is no action you need to take should you wish to remain in your current option. You have the option to choose the Plus option during the Annual Enrollment period, which was from November 6 – 17, 2023 at 11:50 p.m. CT.

Enrollment in the Plus Option or to opt out of coverage, visit American’s Benefits Service Center via retirees.aa.com was from November 6 and 17, 2023 (by 11:50 p.m. CT). If you are unable to enroll or opt out of coverage online, please call 888-860-6178.  Regular hours are Monday through Friday, 8 a.m. to 5 p.m. CT. 

If you decline the coverage, you and your eligible dependents will not be able to enroll in the plan at a later date.

Need help or have questions?

For additional enrollment questions, call 1-866-225-8816, 8 a.m. - 8 p.m. local time, Monday - Friday. TTY users, call 711. Or, contact us.