Additional benefits and programs

With Virtual Doctor Visits, you’re able to live video chat with a provider from your computer, tablet or smartphone — any time, day or night. Learn more about Virtual Visits

Virtual visits may require video-enabled smartphone or other device. Not for use in emergencies.

UnitedHealthcare HouseCalls – A health and wellness program that comes to you. Learn more about HouseCalls

HouseCalls may not be available in all areas.

It may be time to schedule your annual wellness visit.  An Annual Wellness Visit with your doctor is one of the best ways to stay on top of your health. Learn more about the Annual Wellness Visit

Renew Active^® by UnitedHealthcare is the gold standard in Medicare fitness programs for body and mind. It's available to you at no additional cost and includes:

• A free gym membership at a fitness location you select from a nationwide network, including many premium gyms. Visit UHCRenewActive.com to find a fitness location near you.
• Thousands of on-demand workout videos and live streaming fitness classes.
• Social activities at local health and wellness classes, clubs and events.
• Access to the online Fitbit^® Community for Renew Active. No Fitbit device is needed.
• An online program offering content about brain health, with exclusive content for Renew Active members, from AARP^® Staying Sharp^®.

You will need a confirmation code to activate your gym membership. Once you’re a member, you can sign in to your plan website, look for My Coverage and select Access gym code. Or you can call the number on your UnitedHealthcare member ID card to ask for a code.

The Renew Active^® Program varies by plan/area and may not be available on all plans. Participation in the Renew Active program is voluntary. Consult your doctor prior to beginning an exercise program or making changes to your lifestyle or health care routine. Renew Active includes standard fitness membership and other offerings. Fitness membership equipment, classes, personalized fitness plans, caregiver access and events may vary by location. Certain services, discounts, classes, events, and online fitness offerings are provided by affiliates of UnitedHealthcare Insurance Company or other third parties not affiliated with UnitedHealthcare. Participation in these third-party services are subject to your acceptance of their respective terms and policies. UnitedHealthcare is not responsible for the services or information provided by third parties. The information provided through these services is for informational purposes only and is not a substitute for the advice of a doctor. Gym network may vary in local market and plan.

AARP^® Staying Sharp^® is the registered trademark of AARP. Staying Sharp, including all content and features, is offered for informational purposes and to educate users on brain health care and medical issues that may affect their daily lives. Staying Sharp is based on a holistic, lifestyle approach to brain health that encourages users to incorporate into their daily lives activities that are associated with general wellness. Nothing in the service should be considered, or used as a substitute for, medical advice, diagnosis, or treatment. Features including the Cognitive Assessment and Lifestyle Check-Ins, Additional Tests, exercises, and challenges assess performance at a particular moment in time on certain discrete cognitive tasks. Staying Sharp games are intended for entertainment and recreational purposes only. Various factors may affect performance, including sleep, tiredness, focus, and other social, environmental, or emotional factors. Performance is not indicative of cognitive health and not predictive of future performance or medical conditions.

With the Personal Emergency Response System (PERS), provided by Lifeline, help is a button push away.

• In-home medical alert monitoring system
• Quick access to help in any situation – whether an emergency or you just need a helping hand
• Provides safety, independence, and peace of mind

You must have a working landline and/or cellular phone coverage to use PERS.

With UnitedHealthcare Healthy at Home you are eligible for the following benefits up to 30 days following all inpatient and skilled nursing facility discharges*:

• 28 home-delivered meals when referred by a UnitedHealthcare Engagement Specialist
• 12 one-way rides to medically related appointments and to the pharmacy when referred by a UnitedHealthcare Engagement Specialist
• 6 hours of non-medical personal care provided through a CareLinx professional caregiver to perform tasks such as preparing meals, bathing, medication reminders, and more. A referral is not required.

*A new referral is required after every discharge to access your meal and transportation benefit

Rally Coach™ can help you start living a healthier and happier life. These virtual coaching programs are available to you at no additional cost and include the following.

• Real Appeal®*, an online weight management program proven to help you achieve lifelong results. Includes a diabetes prevention program for those who qualify. *
• Rally Wellness Coaching, which helps you get healthy your way by providing 24/7 access to digital health and wellness courses, personalized coaching support via online chat or phone calls
• A tobacco cessation program, which gives you the support you need to quit all types of tobacco use

* Real Appeal Weight Management is available to those with a BMI of 19 and higher. Real Appeal Diabetes Prevention is available if you have a BMI ≥ 25 (BMI ≥ 23 for Asian Americans), prediabetes, and no previous diagnosis of type 1 or type 2 diabetes. If you’re pregnant, please speak with your primary care physician before joining the program. Limitations and restrictions apply.

Refer to your Evidence of Coverage for program eligibility requirements.

Hear the moments that matter most

With UnitedHealthcare Hearing, you can receive a hearing exam and access to one of the widest selections of prescription and non-prescription hearing aids at significant savings. Plus, you’ll receive personalized care and follow-up support from experienced hearing providers, helping you to hear better and live life to the fullest.

• Receive friendly, expert advice through our national network of 7,000+ hearing providers* - or try virtual appointments**.
• Get personalized support to help you adjust to your new hearing aids.
• Choose from the latest technology from popular brands, including Phonak, Starkey®, Oticon, Signia, ReSound, Widex® and Unitron™
• Save thousands of dollars, up to 50% off standard industry prices, with exclusive pricing ***
  

* Please refer to your Summary of Benefits for details on your benefit coverage.

** Select products and providers.

*** Based on suggested manufacturer pricing.

Network size varies by market. Other hearing exam providers are available in the UnitedHealthcare network. The plan only covers hearing aids from a UnitedHealthcare Hearing network provider.

When you use one of the approved meters and corresponding strips, your cost-share for diabetes testing and monitoring supplies is a $0 copay.

These supplies also include any brand of lancets, lancing device, glucose control solution (to test the accuracy of your meter), and replacement batteries for your meter.

To switch to one of the preferred brands, you may be required to get a new prescription from your doctor. A temporary supply of your current brand can be requested.