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Additional benefits and programs
As a PwC Medicare Advantage plan member, you get some great extras at no additional cost when your coverage begins.
With Virtual Doctor Visits, you’re able to live video chat with a provider from your computer, tablet or smartphone — any time, day or night. Learn more about Virtual Visits
Virtual visits may require video-enabled smartphone or other device. Not for use in emergencies.
It may be time to schedule your annual wellness visit. An Annual Wellness Visit with your doctor is one of the best ways to stay on top of your health. Learn more about the Annual Wellness Visit
At no additional cost to you, Let’s Move by UnitedHealthcare is here to help keep your mind, body and social life active. With simple resources, tools, fun events and personalized support, we’ll help you explore ways to eat well, stay connected and be physically and mentally fit.
- Treat yourself to tasty recipes, fun cooking events and support.
- Get access to at-home workouts, online classes and local fitness events.
- Support your mental health with services, online tools and resources.
- Find ways to connect through local and online events, classes, volunteering and more.
- Find caregiver resources to help you support loved ones and yourself.
- Live tobacco free - A self-directed tobacco cessation program to assist you in making lasting, healthy lifestyle choices. The program offers on-demand videos, articles and resources to allow you to work at your own pace.
Learn more here after you become a member.
Renew Active® is the gold standard in Medicare fitness programs, offered at no additional cost to you.
Renew Active includes:
- A free gym membership at a fitness center you select from our large nationwide network. Visit UHCRenewActive.com to find a fitness location near you.
- Thousands of on-demand workout videos and live streaming fitness classes.
- Social activities at local health and wellness classes and events.
You will need a confirmation code to activate your gym membership. Once you’re a member, you can sign in to your plan website, look for My Coverage and select Access gym code. Or you can call the number on your UnitedHealthcare member ID card to ask for a code.
Participation in the Renew Active® program is voluntary. Consult your doctor prior to beginning an exercise program or making changes to your lifestyle or health care routine. Renew Active includes standard fitness membership and other offerings. Fitness membership equipment, classes, personalized fitness plans, caregiver access and events may vary by location. Certain services, discounts, classes, events, and online fitness offerings are provided by affiliates of UnitedHealthcare Insurance Company or other third parties not affiliated with UnitedHealthcare. Participation in these third-party services are subject to your acceptance of their respective terms and policies. UnitedHealthcare is not responsible for the services or information provided by third parties. The information provided through these services is for informational purposes only and is not a substitute for the advice of a doctor. Gym network may vary in local market and plan.
Caring for your mental wellness may be as easy as picking up your phone. As a UnitedHealthcare® plan member, you can use the Calm Health app, at no cost to you, for programs and tools to better support your mental health.
Use the Calm Health app to:
- Learn techniques to help you feel better and manage stress
- Try Sleep Stories, meditation, music and other sounds
- Build healthy habits by tracking your progress
- Access digital mental health programs
- Find mental health care providers and benefits
- Support designed to fit you
Getting started with the app is as easy as answering a few questions:
- Take a quick mental health screening based on how you are feeling. The questions are based on the Patient Health Questionnaire (PHQ-9) and General Anxiety Disorder screening (GAD-7), which are effective, clinically valid, industry-standard screenings for mental health.
- Based on the screening and the input you provide about how you’re feeling, you’ll be given a personalized plan to support your condition and mental health needs.
- Follow your personal program and see how your mental health changes over time.
Register/log into your member portal for registration instructions or call the Customer Care phone number located on the back of your member ID card.
With UnitedHealthcare Healthy at Home you are eligible for the following benefits up to 30 days following all inpatient and skilled nursing facility discharges*:
- 28 home-delivered meals when referred by a UnitedHealthcare Engagement Specialist
- 12 one-way rides to medically related appointments and to the pharmacy when referred by a UnitedHealthcare Engagement Specialist
- 6 hours of non-medical personal care provided through a professional caregiver to perform tasks such as preparing meals, bathing, medication reminders, and more. A referral is not required.
*A new referral is required after every discharge to access your meal and transportation benefit
UnitedHealthcare Healthy at Home Premium is our comprehensive bundle of routine benefits accessible to members anytime throughout the year with no medical requirements. With UnitedHealthcare Healthy at Home Premium you are eligible for the following benefits at no cost to you:
- 28 home-delivered meals
- 24 one-way rides to medically related appointments and to the pharmacy
- 8 hours of non-medical personal care provided through a professional caregiver to perform tasks such as preparing meals, bathing, medication reminders, and more
* Members do not need to use all three benefits. Restrictions and limitations apply
Call the customer service number on your UnitedHealthcare member ID card for more information and to use your benefits. Some restrictions and limitation may apply.
Vision Eye Exam and Eyewear
With the vision benefit, you'll have access to a nationwide network of providers with the freedom to see any participating vision provider. You will have access to an annual routine eye exam through a vision provider.
- A routine eye exam once every 12 months with a $0 copay.
- $300 allowance toward eyeglasses (frames and lenses), every 12 months.
- $300 allowance toward contact lenses instead of eyeglasses, every 12 months.
You may choose from in‑network or out‑of‑network providers, but you will get the greatest value by using in‑network providers, as they typically offer lower‑cost eyewear.
- To locate a provider: Visit retiree.uhc.com/pwc Or call a UnitedHealthcare Customer Call Center Representative at 1‑844‑876‑6172 (TTY 711), 8 a.m.–8 p.m. local time, Monday–Friday.
- Bring your UHC MAP ID card to your visit, whether you see an optometrist or ophthalmologist, and whether the provider is in‑network or out‑of‑network.
- Presenting your card allows the provider to contact UHC to verify your benefits using the phone number on the card.
- If needed, the UHC call center can also reach out directly to the provider to explain your vision benefits.
- Pay for your eyewear and submit a claim for reimbursement: After purchasing your eyewear, you can submit a direct member reimbursement claim online at retiree.uhc.com/pwc.
- Be sure to save your receipt, as it is required for your claim submission.
- If you need assistance filing, call the UnitedHealthcare Customer Call Center at 1‑844‑876‑6172 (TTY 711).
The network is UnitedHealthcare Medical Network with information on your UnitedHealthcare member ID card Please refer to your Summary of Benefits for details on your benefit coverage.
Benefits, features and/or devices may vary by plan/area. Limitations and exclusions apply.
Coverage for these services are in addition to your Medicare Advantage plan benefits. Unlike your Medicare Advantage plan medical coverage, you cannot file a Medicare appeal or grievance for non-Medicare benefits. If you have questions, please call Customer Service.