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Additional benefits and programs
As a [group name] Medicare Advantage participant, you get some great extras at no additional cost when your coverage begins.
With Virtual Doctor Visits, you’re able to live video chat with a provider from your computer, tablet or smartphone — any time, day or night. Learn more about Virtual Visits
Virtual visits may require video-enabled smartphone or other device. Not for use in emergencies.
UnitedHealthcare HouseCalls – A health and wellness program that comes to you. Learn more about HouseCalls
HouseCalls may not be available in all areas.
It may be time to schedule your annual wellness visit. An Annual Wellness Visit with your doctor is one of the best ways to stay on top of your health. Learn more about the Annual Wellness Visit
FirstLine Essentials is a benefit that gives you credits to spend on over-the-counter products. Shop for toothpaste, pain relief, vitamins, cough drops and more. It’s all included with your health plan.
[$XXX in] credits are added to your account every <3 months>. Use them to buy everyday health and wellness products. These credits will expire <quarterly>.
Choose how to shop for products:
Catalog: You’ll receive a catalog in the mail 4 to 6 weeks after enrollment. Simply fill out an order form and mail it in.
Online: Use your digital account on the ShopFirstLineBeneifts.com website or on the FirstLine Benefits app.
FirstLine Essentials+ is a benefit that gives you credits to spend on over-the-counter products. Shop for toothpaste, pain relief, vitamins, cough drops and more. It’s all included with your health plan.
[$XXX in] credits is added to your account every <3 months>. Use them to buy everyday health and wellness products. These credits will expire annually.
Choose how to shop for products:
Catalog: You’ll receive a catalog in the mail 4 to 6 weeks after enrollment. Simply fill out an order form and mail it in.
Online: Use your digital account on the ShopFirstLineBenefits.com website or on the FirstLine Benefits app.
Renew Active® by UnitedHealthcare is the gold standard in Medicare fitness programs for body and mind. It's available to you at no additional cost and includes:
- A free gym membership at a fitness location you select from a nationwide network, including many premium gyms. Visit UHCRenewActive.com to find a fitness location near you.
- Thousands of on-demand workout videos and live streaming fitness classes.
- Social activities at local health and wellness classes, clubs and events.
- Access to the online Fitbit® Community for Renew Active. No Fitbit device is needed.
- An online program offering content about brain health, with exclusive content for Renew Active members, from AARP® Staying Sharp®.
You will need a confirmation code to activate your gym membership. Once you’re a member, you can sign in to your plan website, look for My Coverage and select Access gym code. Or you can call the number on your UnitedHealthcare member ID card to ask for a code.
The Renew Active® Program varies by plan/area and may not be available on all plans. Participation in the Renew Active program is voluntary. Consult your doctor prior to beginning an exercise program or making changes to your lifestyle or health care routine. Renew Active includes standard fitness membership and other offerings. Fitness membership equipment, classes, personalized fitness plans, caregiver access and events may vary by location. Certain services, discounts, classes, events, and online fitness offerings are provided by affiliates of UnitedHealthcare Insurance Company or other third parties not affiliated with UnitedHealthcare. Participation in these third-party services are subject to your acceptance of their respective terms and policies. UnitedHealthcare is not responsible for the services or information provided by third parties. The information provided through these services is for informational purposes only and is not a substitute for the advice of a doctor. Gym network may vary in local market and plan.
AARP® Staying Sharp® is the registered trademark of AARP. Staying Sharp, including all content and features, is offered for informational purposes and to educate users on brain health care and medical issues that may affect their daily lives. Staying Sharp is based on a holistic, lifestyle approach to brain health that encourages users to incorporate into their daily lives activities that are associated with general wellness. Nothing in the service should be considered, or used as a substitute for, medical advice, diagnosis, or treatment. Features including the Cognitive Assessment and Lifestyle Check-Ins, Additional Tests, exercises, and challenges assess performance at a particular moment in time on certain discrete cognitive tasks. Staying Sharp games are intended for entertainment and recreational purposes only. Various factors may affect performance, including sleep, tiredness, focus, and other social, environmental, or emotional factors. Performance is not indicative of cognitive health and not predictive of future performance or medical conditions.
Gym and fitness membership
SilverSneakers® is a fitness benefit that includes:
- A free membership and access to group exercise classes at a participating fitness center.
- Classes to get active outside of traditional gyms.
- Virtual resources and a support network through SilverSneakers LIVE™, SilverSneakers On-Demand™ and the SilverSneakers GO™ fitness app.
- SilverSneakers Steps for members 15 miles or more from a participating fitness center. Choose the kit that works best for you: general fitness, strength, walking or yoga.
Our post-discharge meal delivery program provides home-delivered meals when referred by an Engagement Specialist, after you have been discharged from an inpatient hospital stay or skilled nursing facility, at no additional cost.
Our meal delivery program delivers fresh-made meals to your home, nationwide — at no extra cost to you.
Whether you are a caregiver concerned about healthy choices, a recovering patient, or are just looking for a more convenient and nutritious option to help stay independent, meal delivery can help.
Get to health-related appointments easier at no additional cost.
This transportation program can help you get to your health care appointments — at no extra cost to you.
You are eligible for non-medical personal care through our national provider CareLinx. This may include grocery shopping, meal preparation, transportation, personal care, medication reminders and more.
With the Personal Emergency Response System (PERS), provided by Lifeline, help is a button push away.
- In-home medical alert monitoring system
- Quick access to help in any situation – whether an emergency or you just need a helping hand
- Provides safety, independence, and peace of mind
You must have a working landline and/or cellular phone coverage to use PERS.
With UnitedHealthcare Healthy at Home you are eligible for the following benefits up to 30 days following all inpatient and skilled nursing facility discharges*:
- 28 home-delivered meals when referred by a UnitedHealthcare Engagement Specialist
- 12 one-way rides to medically related appointments and to the pharmacy when referred by a UnitedHealthcare Engagement Specialist
- 6 hours of non-medical personal care provided through a CareLinx professional caregiver to perform tasks such as preparing meals, bathing, medication reminders, and more. A referral is not required.
*A new referral is required after every discharge to access your meal and transportation benefit
Real Appeal is an online weight loss program proven to help you achieve lifelong results. It includes:
- Online group sessions (and one-on-one sessions for those that qualify) led by a coach
- A health coach who will partner with you and guide you to a healthier, happier you
- A community of members to keep you motivated
- Goal-setting tools, trackers and weekly content to help you learn and stay engaged
- A Success Kit with all the tools you need delivered right to your door
Real Appeal is available at no additional cost to members with a BMI of 19 and higher. If you are pregnant, please speak with your primary care physician before joining the program.
Rally Coach™ can help you start living a healthier and happier life. These virtual coaching programs are available to you at no additional cost and include the following.
- Real Appeal®*, an online weight management program proven to help you achieve lifelong results. Includes a diabetes prevention program for those who qualify. *
- Rally Wellness Coaching, which helps you get healthy your way by providing 24/7 access to digital health and wellness courses, personalized coaching support via online chat or phone calls
- A tobacco cessation program, which gives you the support you need to quit all types of tobacco use
* Real Appeal Weight Management is available to those with a BMI of 19 and higher. Real Appeal Diabetes Prevention is available if you have a BMI ≥ 25 (BMI ≥ 23 for Asian Americans), prediabetes, and no previous diagnosis of type 1 or type 2 diabetes. If you’re pregnant, please speak with your primary care physician before joining the program. Limitations and restrictions apply.
Refer to your Evidence of Coverage for program eligibility requirements.
Get the support and help you may need to quit smoking once and for all. With the tobacco cessation program you will have 24/7 access to tools and resources to help you quit all types of tobacco use.
Dental coverage for your oral health needs
With UnitedHealthcare Dental®, you’ll have access to the largest Medicare dental network in the industry with more than 103,000 providers.
- 100% coverage for exams, x-rays, cleanings and periodontal maintenance, when you see a network dental provider.
- 80% coverage for minor services, including fillings, pulp protection and nitrous oxide*.
- 50% coverage for major services, including crowns, root canals, dentures and more*.
- Option of seeing out-of-network providers, if desired. You may pay more when going out-of-network.
- Dental contact information can be found on your member ID card.
* Please refer to your Summary of Benefits for details on your benefit coverage.
If your plan offers out-of-network dental coverage and you see an out-of-network dentist, you might be billed more. Network size varies by local market.
Hear the moments that matter most
With UnitedHealthcare Hearing, you can receive a hearing exam and access to one of the widest selections of prescription and non-prescription hearing aids at significant savings. Plus, you’ll receive personalized care and follow-up support from experienced hearing providers, helping you to hear better and live life to the fullest.
- Receive friendly, expert advice through our national network of 7,000+ hearing providers* - or try virtual appointments**.
- Get personalized support to help you adjust to your new hearing aids.
- Choose from the latest technology from popular brands, including Phonak, Starkey®, Oticon, Signia, ReSound, Widex® and Unitron™
- Save thousands of dollars, up to 50% off standard industry prices, with exclusive pricing ***
* Please refer to your Summary of Benefits for details on your benefit coverage.
** Select products and providers.
*** Based on suggested manufacturer pricing.
Network size varies by market. Other hearing exam providers are available in the UnitedHealthcare network. The plan only covers hearing aids from a UnitedHealthcare Hearing network provider.
UnitedHealthcare Global Assistance is a service that provides travel and medical assistance to Medicare members while they're away from home. If you're outside your country or over 100 miles away from your home, this service is available to you 24 hours a day at no additional cost.
Vision Eye Exam and Eyewear
Take advantage of comprehensive eye exams and eyewear benefits worth looking at
With the vision benefit, you'll have access to a nationwide network of providers with the freedom to see any participating vision provider. You will have access to an annual routine eye exam through a vision provider and an allowance toward eyeglasses (frame and lenses) or contacts for vision correction, not related to cataract surgery.
- A routine eye exam once every 12 months with a $0 copay.
- $150 allowance toward eyeglasses (frames and lenses) or contact lenses, every 12 months.
- When scheduling your appointment, make sure your vision and eyewear provider(s) will bill the UnitedHealthcare medical plan before receiving routine vision services (routine eye exam and eyeglasses or contact lenses)
- Out-of-network providers may require you to pay upfront and submit a reimbursement claim to UHC.
The network is UnitedHealthcare Medical Network with information on your UnitedHealthcare member ID card
Please refer to your Summary of Benefits for details on your benefit coverage.